I think a family member has a gambling problem — how can I help?

Talk openly with them and contact mey9 via Live Chat or at support@mey9.com to explain the situation. Staff will work with you on the steps that can be taken.

21+ only

Responsible Gaming at mey9

Gaming should be fun — not a way to make money. mey9 provides tools and support so you can stay in control of your play.

Safe Play

What Responsible Gaming Means

Gaming at mey9 is designed to be entertainment. Responsible gaming means managing your time and money wisely so that playing never affects the rest of your life.

For anyone running into problems with gambling, mey9's tools and 24/7 support are here to help. Gaming should bring enjoyment — not stress.

This page covers the 21+ age limit, how to set spending limits, time-out, self-exclusion, and the support available to you.

⚠️ Warning

mey9's services are for people aged 21 and over only.
Gaming is not a reliable way to earn money.
Do not chase losses.
If gaming becomes a problem, get help right away.

Tools to Help You Stay in Control

mey9 provides the following tools so every player can manage their own gaming.

Spending Limits

You can set your own daily or weekly deposit limits whenever you need to. Setting a budget first and playing within it is the smart approach.

Time-Out

If you want to take a break from gaming, use the time-out feature. You can suspend your account for a set period from 24 hours up to 30 days.

Self-Exclusion

If you want to stop gaming altogether, you can request self-exclusion. Choose a period from 6 months up to permanent, and your access to gaming will be blocked. mey9 strictly upholds this decision.

Session Time Alerts

Get a reminder after a set amount of time so you do not play for longer than intended. This helps you stay aware of how long you have been playing and adjust accordingly.

21+ Age Verification

You must be 21 or older to play at mey9. mey9 runs strict verification checks to prevent underage access.

24/7 Support

For any issue, you can reach us any time through 24/7 Live Chat in Myanmar language. You can talk to us about any gambling-related concern at any time.

Signs of Problem Gambling

If any of the following apply to you, we recommend reaching out for help.

You feel the urge to keep playing to win back money you have lost.
Borrowing money from family and friends to gamble.
Trying to stop gambling but unable to control it.
Gambling is causing problems at work, school, or in relationships.
Hiding or lying about how long and how much you spend gambling.
Feeling a strong urge to gamble when you are not playing.

Tips for Responsible Play

Follow these steps to keep gambling fun and in check.

Set a budget and a time limit before you start playing.
Play for fun — always remember it is not a way to make money.
Avoid playing when you are tired or under stress.
Balance gambling with other activities you enjoy.
Keep your gambling money separate from your everyday expenses.
Do not play while drinking alcohol or using drugs.

Simple Steps to Request a Limit

Log in to mey9

Choose the type of limit you need

Tell our team whether you want a deposit limit, a session time reminder, a time-out period, or self-exclusion.

Set the period and amount

For a deposit limit, our team will set the amount and period for you. For a time-out, you can choose from 10 days up to 30 days.

Confirmation received and change applied

Once a limit is set, mey9 applies it immediately. For self-exclusion, it remains active throughout the chosen period and cannot be cancelled upon request.

Contact Us

If you or a family member needs help due to a gambling problem, you can reach mey9's support team through the following.

Family and Youth Protection

mey9's services are for people aged 21 and above only. If there are children or anyone under 21 in your household, you can block this site using parental control software.

Parents living with children are encouraged to take the following steps to prevent them from accessing gambling platforms —

Protect your mey9 account with a password your children do not know.
Do not leave yourself logged in on a screen where children can see it.
You can use a router-level filter to block children from accessing gambling platforms.
If a child attempts to access mey9, notify us immediately at [email protected].

Advice for Families

If you think a family member has a gambling problem, talk openly with them and refer them to someone who can help. mey9's support team is available 24/7 to guide you as much as possible.

Play with Fun and Stay Safe

Gambling at mey9 is purely for entertainment. We encourage you to set your limits before you play. If you have any questions, you can also check the FAQ.

Responsible Gambling FAQ

Yes. When you request a deposit limit through Live Chat, mey9 staff will apply it right away. Changes can only be made once the current limit period has ended.

No. Once self-exclusion is set, mey9 will block access to gaming for the full period you chose, and this decision will be strictly enforced. It is there to protect you.

A time-out lets you temporarily pause gaming by setting a period of 24 hours up to 30 days during which your account access is suspended. You cannot access any games during this time, and your account returns to normal once the period ends.

Talk openly with them and contact mey9 via Live Chat or at [email protected] to explain the situation. Staff will work with you on the steps that can be taken.

mey9 checks age at registration and at the time of withdrawal. If there is reason to believe the age requirement has not been met, the account may be suspended while a verification check is carried out.

Contact mey9's 24/7 Live Chat to request session time alerts. You can also choose how often you want to be reminded.

Explore Different Game Types

Play responsibly and explore all game categories at mey9.